SPACE BABES FAQs
PRIVACY
We take privacy very seriously at Space Babes Clothing. We will NEVER sell your information to a third-party on either planet earth or elsewhere. When you make an order, you entrust us with information, and we promise to keep your information secure.
SHIPPING
Orders can take up to 3 business days to process before shipping. During the holiday season, there will be delays. Your order will be shipped via USPS Standard. Once shipped, orders are generally received within 5-7 business days of the shipment date for orders within the U.S. For order totals (pre-tax) totaling $20 or more, shipping will be $7.95.
We do not ship on weekends or holidays. While we will do all we can to ensure your order is delivered on time, Space Babe Clothing LLC., cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. If there are any cancellations, we will let you know via email.
INTERNATIONAL SHIPPING ~
International shipping ranges from $15-$25 USD.
All international orders will ship First Class Mail International through United States Postal Service (USPS).If you do not see your country listed for international shipping at checkout, email us HERE to inquire about availability.
Please be aware that with international orders you may be liable for import and/or custom duties on your order. You will be responsible for paying these duties to release your order from customs upon arrival. These are not Collect On Duty (COD) charges, they are taxes and duties charged in your country and are not related to So Worth Loving specifically. All taxes and duties charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Space Babes Clothing for any reason.
Prices of goods and services and delivery and other charges displayed on the Space Babes Clothing site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing and hope that everything on our site is accurate, complete, reliable, current, and error free.
HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES ~
Please allow 4 - 5 weeks for delivery to Hawaii.
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. The Express Shipping Service is not available for PO Boxes. Orders shipped to these addresses must be sent via USPS Priority Mail service.
LOST PACKAGES ~
For U.S. domestic orders—if it has been more than 7 business days since your package was scheduled to arrive, please contact USPS and submit a Missing Mail Search Request.
More information on that can be found HERE.
CUSTOMER ACCOUNTS
The customer is solely responsible for the use of their account and all passwords and information attached to the account.
The customer agrees that all information supplied on the account that represents your relationship with Space Babes Clothing is true and correct.
If Space Babes Clothing feels that inaccurate or false information has been supplied or your account has been violated, your account may be terminated by Space Babes.
PRODUCT DESCRIPTIONS
If you are having difficulty with a certain product not being as described, please contact us and return it in new condition so we can process a credit or exchange for you.
COOKIES
When you visit spacebabesclothing.com, advertising cookies may be placed on your computer so that we can understand what you are interested in, and what you are not (this helps streamline your buying process by making it much faster and more relevant to you). The techniques we use do NOT collect personal information such as your name, email address, postal address, or telephone number.
FAULTY ITEMS
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please fill out the 'Contact Form' on the right so that we can get this taken care of ASAP.
When you fill out the form please include the following information; Your Name, Order Number, Product Name and Purchase Code, and a Picture of the fault and a Description of the fault so that we we begin correspondence you can send the image over to us for review.
The product name and code can be found on your order confirmation email. Thank you.